Returns Policy

Personalised Store will provide a free returns label for return of unwanted or damaged ‘stock’ items up to 30 days from receipt of purchase. Unfortunately we cannot accept return of unwanted personalised items as we cannot resell these. We can however provide replacements for personalised items that are received damaged.

If you would like to return an item please send an email to or alternatively give us a call and we will arrange for a free returns label to be emailed to you.